HOTEL REVIEWS

What our guests think about the hotel

Read the latest reviews from guests to our Best Western Hotel Cologne Airport Troisdorf.

 

 

Excellent Stay

The hotel was between Bonn and Cologne, near a motorway. The service provided was excellend, the room was for a disabled person (at our request) was also excellent as was the breakfast. One recomend this hotel for the service provided

Paul_Merrywest on TripAdvisor, 15.06.2019

Awesome

Staff,brakfast,cleanless,comfort.

Ugurtr* on Booking.com, 10.06.2019

Good

Közel volt Kölnhöz, és a parkolás is megoldott volt. A személyzet kedves. A reggeli bőséges és választékos. A szobában felejtettünk valamit,és mire hazaértünk, vart az email,hogy hova küldhetik. Szóval figyelmesek,és becsületesek! It was close to Cologne and parking was also solved. The staff is kind. Breakfast is plentiful and delicious. We have forgotten something in the room, and by the time we got home, the email is where they can be sent. So be attentive and honest! Bad: A szobában nem volt hűtő.

Betlee13 on Booking.com, 07.06.2019

Good

Comfortable bed, clean. Great breakfast Bad: The staff is not very helpful nor friendly

Viktor on Booking.com, 05.06.2019

Exceptional

Very clean and comfortable. Staff were very helpful. Location was good too. Breakfast was brilliant. Bad: There was nothing I didn’t like.

Thomas on Booking.com, 27.05.2019

good for 1 night

Hotel located 1 minute from the motorway. For us was perfect as we stopped just to sleep and then continue our trip. Bad: average breakfast.

Sasa on Booking.com, 23.05.2019

Good

Comfortable bed and nice looking rooms Bad: Breakfast was a bit dull, the same every morning, so if you're staying for more than 1 day, it's not very exciting. Cleaners didn't change towels. I threw the towels on the floor 2 days, as advised if wanting them to be changed, but the dirty ones just got hung up again :(

Anonymous on Booking.com, 30.04.2019

Good

breakfast is good.

Degaen on Booking.com, 22.04.2019

good stay, but could have been better, if service were better trained or better fit.

that you were not too far away from the business event and close to places to eat and see in the evenings. Bad: The gentleman who was in charge of the breakfast buffet on Saturday morning was very unfriendly and unprofessional when asked about silverware and places to sit. He was not cleaning the tables or setting up for later arriving guests and basically had the attitude of he was not a happy employee. Which falls back on the hotel and its leadership. For breakfast both days, the food was not being refilled quickly to meet the guests needs and demands and on Saturday when the gentleman was asked where we could sit as all tables were either taken or dirty dishes were there, he said clear you a spot and sit or sit in the bar. Bathroom door in my room did not remain open all the way and the door shut as I was coming out of it in my room and I hit my head on the towel hanger. The trim to the floor in the room stops the door for opening all the way--needs to be cut to fit so the door will open and remain ajar.

Cody on Booking.com, 16.04.2019

Hidden Gem

We got in a little later than expected but when we finally found the hotel and a decent parking spot, we were thoroughly impressed. Very nice and friendly staff. The entire area was clean clear and organized. Our room was bright and clean. Nice stay indeed.

Marte on Hotels.com, 11.04.2019

I just stayed overnight because I had a business meeting next day that’s why I left

There staff was friendly nice and smiling Bad: Car park should be free instead of they for car park they can £5 on price

Huseyin on Booking.com, 05.04.2019

New and clean rooms with a smart layout and an ok breakfast at a good location for airport access.

The hotel has everything you expect from a low to mid-range business/traveller hotel: clean rooms with a smart layout and an ok breakfast. Bad: I had a rather slow wi-fi connection, but this is nothing new in German hotels

Anonymous on Booking.com, 31.03.2019

Nice staff

Very nice and helpful staff. Nice hotel. Close to airport. Bad: The bed was not good (not for me at least). Long distance by foot to restaurants.

Anonymous on Booking.com, 21.03.2019

At the end, I would always go again.

Stuff at the front desk was very friendly. Breakfast was really good with lot to choose and a Hugh variety of food for a hotel in this category. Room was quiet and had a nice size. Bad: Even if the room had a nice size, with a third be inside it became a little small. The elevator wasn't moving smoothly, so that the question came up, what is to do when he stuck. The bed wasn't done in a proper hotel quality, still good but not as I was expecting it. And at least a hair from in the shower at the first day.

Okwia on Booking.com, 11.03.2019

A very good hotel for one night stay.

A nice hotel. Room with comfortable bed and all what is needed, though not very new but realy not needing refurbishment yet. Excellent internet connection. Fantastic breakfast. Very good value for money.

Andrzej on Booking.com, 03.03.2019

Good

room was clean, well equipped, staff was nice and helpful Bad: we missed the restaurant serving hot meals

Katka on Booking.com, 22.02.2019

Awesome

Clean Breakfast lovely Bad: Bar closed very early

Tamara on Booking.com, 19.02.2019

Enjoyed our last minute stay with a clean room, great large shower and breakfast included

Breakfast included and also have a surprisingly large shower room, very friendly staff and reasonable parking cost.

Farhad on Booking.com, 18.02.2019

Clean and good beds

Good hotel, nice and clean room. Breakfast very good. A bit of a let down: No dinner available and the bar opens at 18:00 .It would be better if we knew this before hand. But we had a good sleep and good breakfast before our flight.

Willianne on TripAdvisor, 17.02.2019

Recommended

I had a great stay, thank you.

Eugene on Hotels.com, 29.01.2019

Athina , Crete

Nice clean modern rooms, quite small though. No closed wardrobe and lavabo outside the toilet. If you have no car everything is far.Breakfast very good. Mattress and pillow great. No noise from the avenue.

Trek09440148431 on TripAdvisor, 25.01.2019

A good hotel for a weekendtrip

If you are travelling to your destination en you must spend a night for resting this is the best hotel. We used it for a day in Phantasialand (25 min. away). A good breakfast and a nice room with everything in it.

patrick_pierre on TripAdvisor, 14.01.2019

Very good hotel, I can we can recommend it.

This otel in exelent. The staff were friendly and helpful. Parking without problem. Our dog was also not a problem. Room was nice, with lots of space, tidy, clean and well equipped, feeling very good. The breakfast was great, we were surprised by its quality. Bad: The hotel is close to a busy road, in the morning we heard traffic on the road, because our room was in third floor and situated directly to this road. It was a bit disturbing. But not enough to sleep. We had two beds booked, but we got a double bed, but it was very spacious so we did not even ask for a change.

Nikola on Booking.com, 12.01.2019

Best choice in Troisdorf

All personnel very polite and helpful. New refurbished rooms in modern light style. Elevator available. Privat parking low price. Breakfast excellent.Ggood located near autoroutes.Real value for money.

Guide53095376217 on TripAdvisor, 11.01.2019

Nice stay

It was'nt our first stay in this hotel but it will not be the last one at all... the location is really practice, the room is nice, the food is also nice... everything was ok... i recommended this hotel to everyone...

Quest47233800284 on TripAdvisor, 02.01.2019

Great hotel for a stay while travelling, exellent staff!

We arrived very late at the hotel. The Nightporter was really friendly and showed us the gasoline station close by (open 24/7) where we could buy something to drink. Also the breakfast waiter was very friendly! Compliments for the staff! We also appreciated that the room was not boiling hot on our arrival. There is a radiator in the room that can be operated from the room itself if necessary. Bad: Everything was great!

Caroline on Booking.com, 02.01.2019

Good

Good price and breakfast included

Anonymous on Booking.com, 30.12.2018

Good

The staff was amazing especially Christopher and lohan. They were very helpful. The breakfast was simple yet it was fine. Bad: The tv has channels mostly in German.

Anonymous on Booking.com, 29.12.2018

Good

The breakfast was really good. Bad: You can hear everything, what people outside your room are talking about or doing. It‘s loud enough.

Ketty on Booking.com, 28.12.2018

Comfortable overnight stay

Secure carpark. Good wifi. Large bedroom and bathroom. Good breakfast.

Paul on Booking.com, 19.12.2018
Contact

Best Western Hotel Cologne Airport Troisdorf
Larstraße 1
​53844 Troisdorf
Germany