We have compiled an overview of our guests' most frequently asked questions here. If the answer you are looking for is not listed, we look forward to your contact request.
From the direction of Cologne:
On the A59 motorway heading towards Bonn, take exit 38 signposted to Troisdorf/Mondorf. As soon as you come off the motorway, you will see our hotel on the left-hand side.
From the direction of Bonn:
When heading towards Cologne on the A59 motorway, take exit 38 to Troisdorf/Mondorf. Turn right at the next traffic light. The Best Western Hotel Cologne Airport Troisdorf is situated around 50 m further along the road on the left-hand side.
At Cologne main station, take the S-Bahn suburban railway S1 or bus no. 501. Find a detailled description here.
Take bus no. 501 to the train station in Troisdorf. There, change to the suburban railway S13 to the airport. The journey takes approx. 20 minutes. The taxi fee amounts to approx. € 35.00.
On-site parking is available for € 11,00 per day. The hotel also offers 2 parking spaces with charging stations for electric vehicles. There are several free public parking spaces on the side streets around the hotel.
The hotel offers a number of barrier-free rooms. Please ask for availability upon booking.
Your hotel room will be available for you from 2:00 p.m. on the day of arrival.
We kindly ask you to vacate your room by 11:00 a.m. on the day of departure.
Pets are welcome at our hotel against a cleaning fee of € 10.00 per day/animal.
Children aged 11 years and younger stay in their parents' room for free. For children aged 15 years and younger sharing a room with their parents, we offer a 50 % discount on the room rate.
We accept the following credit cards: VISA, American Express, MasterCard, EC/ Maestro
Monday to Friday: 6:30 a.m. - 9:30 a.m.
Saturday & Sunday: 7:00 a.m. - 11:00 a.m.
Lunch and dinner for travel groups or events are available upon request.
Free Wi-Fi is available throughout the hotel. Please ask our front desk staff for the access details. Additionally, you will find a PC with internet connection in our Business Corner.
Countless sights, bars and restaurants await you in Cologne's city centre. Beethoven's birth city Bonn is only a few kilometres away from the hotel and always worth a visit. The Phantasialand amusement park is an ideal day-trip destination for families with children. Nature lovers will find a number of cycling and hiking paths in the nearby nature reserves. Find more leisure tips here.