We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.
The Best Western Hotel Cologne Airport Troisdorf is easily accessible via the A59 motorway. Whatever direction you are approaching from, take the exit signposted to “Troisdorf”. Travelling from the direction of Bonn, turn right at the traffic rights after leaving the motorway. The conference hotel in Troisdorf is situated about 50 yards further along the road on the right-hand side.
On arrival at the main railway station in Cologne, you can get to the hotel in Troisdorf by taking the S-Bahn (suburban railway line S13), followed by the bus (route 501). For detailed directions, please click here.
The No. 501 bus route takes you to the suburban railway station in Troisdorf in around 10 minutes. From there, take the S-Bahn S13 to the airport. The journey takes approx. 20 minutes. Alternatively, you can travel to Cologne Airport by taxi for around 28 €.
Yes. Our guests are welcome to use the hotel car park for a fee of 6.50 € per full day or 4.50 € per half day. Free public parking is also available in the numerous side streets surrounding the hotel.
Yes. Our hotel has a number of rooms with disabled access. Please enquire about availability when making your booking.
On the day of arrival, your room will be available as from 2 pm; you are kindly requested to vacate your room by 11 am on the day of departure.
Yes. Pets can stay in their owner’s room for a charge of 10 € per pet per night.
Children aged 11 and under are welcome to share their parents’ room free of charge. For children aged 15 and under sharing their parents' room, we offer a 50% discount on room rates.
You can pay for our services using Visa, American Express, MasterCard and EC Maestro cards.
At our hotel in Troisdorf, breakfast is served from 6.30 am to 10.30 am from Monday to Saturday. On Sundays and public holidays, the breakfast buffet is open until 11 am. By arrangement, we will be happy to prepare lunches and evening meals for tour groups and events.
Yes. Our guests have free WiFi access throughout the hotel. Simply request the access data at the hotel reception desk. You are also welcome to use the PC with Internet connection that is provided in our Business Corner.
Popular destinations for day trips are Cologne city centre with its many tourist attractions, bars and restaurants, as well as Bonn, Beethoven’s birthplace; both cities are only a few kilometres from the hotel. For families with children, Phantasialand theme park is an exciting destination for a day trip. Nature lovers will find countless cycle tracks and hiking paths in the nearby nature reserves. Find more about the sourrounding of Best Western Hotel Cologne Airport Troisdorf here.